SMS Login
Frostwood Logo

Bulk SMS · Healthcare

Bulk SMS for Hospitals & Clinics

Reduce missed appointments and keep patients informed.

Get started See pricing

Plans from KES 0.20 per SMS · Free account setup

Appointment reminders, follow-up visits and results-ready notices help patients stay on track with their care. A short SMS the day before can make the difference between a kept and a missed appointment.

Schedule reminders from your appointment list, or connect your hospital or clinic system through the SMS API so they go out automatically — under your facility's Sender ID.

Automatic reminders

Connect your booking system to send reminders by API.

Scheduled campaigns

Plan health awareness messages in advance.

Facility's Sender ID

Patients know the message is from you.

Delivery reports

See which patients received their reminders.

Messages healthcare providers send

  • Appointment reminders and confirmations
  • Follow-up and review visit notices
  • Results-ready and collection alerts
  • Medication and clinic-day reminders
  • Health awareness campaigns
  • Changes to opening hours

Patient messaging good practice

  • Keep medical details out of SMS
  • Ask patients to call or visit for results
  • Only message patients who have shared their number with you
  • Use a recognisable Sender ID

Pricing

Simple, volume-based SMS pricing

Pay per SMS, top up with M-Pesa. Every plan includes the same features.
Silver

KES 0.30/SMS

Below 500K SMS

  • Free account setup
  • Instant API access
  • SMS delivery reports
  • Excel contacts upload
Get started
Gold

KES 0.25/SMS

500K – 1M SMS

  • Free account setup
  • Instant API access
  • SMS delivery reports
  • Excel contacts upload
Get started
Platinum

KES 0.20/SMS

Above 1M SMS

  • Free account setup
  • Instant API access
  • SMS delivery reports
  • Excel contacts upload
Get started

Prices are per SMS. Not sure which plan fits? Talk to our team.

Full pricing details

FAQs

Healthcare questions

All bulk SMS FAQs

Related bulk SMS solutions

Notifications & AlertsKeep customers, members and staff informed — automatically.Learn more Transactional SMSKeep Customers Informed AutomaticallyLearn more Sender ID RegistrationLet Customers Recognise Your MessagesLearn more SMS IntegrationsConnect bulk SMS to the website, CRM or management system you already use.Learn more

Start sending bulk SMS today

Free account setup. Top up with M-Pesa and send your first campaign under your own brand name.

Get started Talk to our team