Leads lost in WhatsApp threads
Client inquiries buried under group chats, personal messages and unassigned chats with no deal tracking.
Frostwood product · CRM & business management
Frostwood CRM: Free CRM & Business Management Software
The free all-in-one CRM for your entire business.
Bring your customers, sales, invoices, M-Pesa payments, projects and operations together in one simple platform — built for growing businesses in Kenya and beyond.
From first conversation to final payment.
- M-Pesa STK Push on every invoice
- KES invoicing & Kenya payroll
- Client portal included
The problem
Your business shouldn't run on spreadsheets, WhatsApp and scattered apps.
Frostwood CRM replaces disconnected tools with one source of truth for your customers, sales and money.
Unpaid invoices & awkward follow-ups
Chasing overdue payments manually via phone and email without automated reminders or instant payment links.
Scattered customer records
Client contacts in phonebooks, proposals in Google Drive and past invoices in Excel folders.
Forgotten project milestones
Missed deliverables and expense overruns because tasks aren't linked to customer budgets.
Blind business decisions
Hours compiling end-of-month reports just to see who owes money and whether you made a profit.
Disjointed sales and finance tools
Sales closes a deal in one app, operations plans in another, and accounting re-types the invoice.
One connected workflow
- Lead
- Opportunity
- Quotation
- Invoice
- Payment
Features
Everything you need to run a growing business
Ten connected modules in one platform. See the full feature list on frostwoodcrm.com.
M-Pesa CRM
STK Push payments on every invoice, settled and receipted automatically.
Invoicing
Branded invoices, payments and statements with VAT breakdowns.
Sales CRM
Leads, pipelines and full customer history in one 360° view.
Quotes & Proposals
Estimates, proposals and e-signed contracts.
Client Portal
Clients view invoices, approve scopes, track projects and raise tickets.
Project Management
Tasks, time logs and budgets linked to client invoices.
Accounting
Ledger, bills and financial reports.
Inventory
Warehouses, stock levels and adjustments.
HR & Payroll
Leave, attendance and payroll, including Kenya payroll.
Workflow Automation
Rules, emails and webhooks that run routine work for you.
M-Pesa CRM
Get paid the way your customers already pay.
Accept and track M-Pesa payments alongside your invoices — without manual reconciliation.
- 1
Customer taps “Pay Invoice”
They get an M-Pesa prompt on their phone for the exact invoice amount.
- 2
Invoice marked as paid
As soon as Safaricom confirms, the invoice changes to Paid and customer balances update.
- 3
Digital receipt sent
A receipt referencing the M-Pesa transaction code goes to you and your client.
- 4
Works with what you have
Supports your Safaricom Daraja C2B Paybill, Buy Goods Till or standard payment links.
Who it's for
A CRM for Kenyan businesses — and growing SMEs everywhere
Frostwood CRM includes M-Pesa, KES invoicing and Kenya payroll, with solutions tailored to how different businesses sell and bill.
- Every contact, lead and proposal in one customer view
- Branded invoices sent in one click, with automated reminders
- Real-time profit, receivables and cash flow at a glance
- Agencies
- Consultants
- Contractors
- Professional services
- Real estate
- Education
- Wholesalers
- Growing SMEs
Built to replace six disconnected tools
One platform. One source of truth.
Before
- Spreadsheets for deals, leads and outdated price lists
- WhatsApp and SMS for client requests
- Word and PDF documents compiled by hand for invoices
- Searching phone SMS receipts to track M-Pesa payments
- Paper notes for site expenses and subcontractors
With Frostwood CRM
- Unified CRM: every contact, lead and proposal in one view
- Automated invoicing with VAT breakdowns
- Instant M-Pesa STK Push settlement and digital receipts
- Self-service portal: clients approve scopes and pay online
- Live financial intelligence: profit, receivables and cash flow
FAQs
Frostwood CRM questions
Start using Frostwood CRM
Sign up and explore every module at frostwoodcrm.com. Need something built around your own processes? Our team also develops custom CRM systems.