Privacy Policy

Effective Date: 1st June 2025

Frostwood Digital (“Frostwood”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.frostwood.co.ke or engage with our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

a) Personal Information: Full name, Email address, Phone number, Company name, Any information you provide through contact forms, inquiries, or service requests.

b) Non-Personal Information: Browser type and version, Device information, IP address, Pages visited and time spent on the website, Referring URLs.

2. How We Use Your Information

We use the collected information to:

Respond to inquiries and communicate with you

Provide and improve our services

Process service requests and proposals

Send marketing or promotional communications (where consent is given)

Improve website functionality and user experience

Comply with legal obligations

3. Cookies and Tracking Technologies

Frostwood Digital may use cookies and similar tracking technologies to:

Analyze website traffic and usage patterns

Improve site performance and content relevance

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information only:

With trusted service providers assisting in website or service delivery

When required by law or legal processes

To protect our rights, property, or safety

All third parties are required to maintain confidentiality and data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

Unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of online transmission or storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. Frostwood Digital is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

7. Your Data Protection Rights

You have the right to:

Access your personal information

Request correction or deletion of your data

Withdraw consent for data processing

Opt out of marketing communications

To exercise these rights, please contact us using the details below.

8. Updates to This Privacy Policy

Frostwood Digital may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Frostwood Digital

Website: www.frostwood.co.ke

Email: info@frostwood.co.ke

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