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Bulk SMS · Transactional

Transactional SMS Services in Kenya

Keep Customers Informed Automatically

Plans from KES 0.20 per SMS · Free account setup

Transactional SMS is communication triggered by an interaction, account activity or operational event.

Unlike a general marketing campaign, transactional communication provides information related to an existing service, transaction or process.

Examples of Transactional SMS

  • Payment confirmations
  • Receipts
  • Account notifications
  • Order updates
  • Loan status alerts
  • Booking confirmations
  • Appointment reminders
  • Password resets
  • Registration confirmations

Make Communication Part of the Transaction

Example

  1. Customer pays invoice
  2. System confirms payment
  3. SMS is triggered
  4. Customer receives confirmation

The business does not need to manually send the message.

This approach can reduce repetitive administrative work and improve communication consistency.

Transactional SMS for Kenyan Organisations

Financial organisations

  • Account notifications
  • Contribution receipts
  • Loan status updates

Schools

  • Registration confirmations
  • Fee-payment notices
  • Admission updates

Clinics

  • Appointment confirmations
  • Booking changes

Retail and e-commerce

  • Order confirmations
  • Payment notifications
  • Dispatch notices

Service companies

  • Booking confirmations
  • Job completion alerts
  • Service updates

Pricing

Simple, volume-based SMS pricing

Pay per SMS, top up with M-Pesa. Every plan includes the same features.
Silver

KES 0.30/SMS

Below 500K SMS

  • Free account setup
  • Instant API access
  • SMS delivery reports
  • Excel contacts upload
Get started
Gold

KES 0.25/SMS

500K – 1M SMS

  • Free account setup
  • Instant API access
  • SMS delivery reports
  • Excel contacts upload
Get started
Platinum

KES 0.20/SMS

Above 1M SMS

  • Free account setup
  • Instant API access
  • SMS delivery reports
  • Excel contacts upload
Get started

Prices are per SMS. Not sure which plan fits? Talk to our team.

FAQs

Transactional SMS questions

All bulk SMS FAQs

Connect Transactional SMS to Your Software

Frostwood can integrate supported SMS infrastructure into business applications so messages are generated from real events in your software.